Support

Last updated 28 October 2026

Stuck, or something not working? Write to support@breakthesuspect.com and we'll get back to you, usually within two working days.

The mic doesn't hear me

• Allow the microphone for the game when asked. If you said no, turn it back on in your phone's Settings (or the site settings in your browser) and try again.
• On the web, use Safari or Chrome. Firefox, and Chrome on iPhone, can't turn speech into text; use the keyboard button instead.
• Hold the button for the whole question and let go when you're done.

I can't hear the suspect

• Turn the volume up and check the silent switch on your iPhone.
• On the web, tap anywhere in the game once: browsers only allow sound after a tap.

A suspect said something odd or offensive

Suspects are written by AI and can get things wrong. Send us the case name and roughly what was said so we can fix it.

Delete my data

Write to support@breakthesuspect.com with the date you played. See the privacy policy for what we keep.